Audit Reports by Fiscal Year - 2012

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Benefit Payments Managed by Representative Payees of Children in Foster Care in SSA's Chicago Region

DATE: Monday, June 18, 2012
REPORT NUMBER: A-13-11-21105
MANAGEMENT ISSUE: Improve Customer Service
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South Dakota CARES, Inc., an Organizational Representative Payee for SSA (Limited Distribution)

DATE: Wednesday, March 14, 2012
REPORT NUMBER: A-06-11-21189
MANAGEMENT ISSUE: Improve Customer Service
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Training at Offices that Make Disability Determinations

DATE: Wednesday, March 14, 2012
REPORT NUMBER: A-01-11-21169
MANAGEMENT ISSUE: Improve Customer Service
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Individual Representative Payees Who Misuse Benefits

DATE: Friday, May 4, 2012
REPORT NUMBER: A-13-10-10182
MANAGEMENT ISSUE: Improve Customer Service
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Direct Deposit Changes Initiated by SSA's National 800-Number Staff (Limited Distribution)

DATE: Tuesday, July 10, 2012
REPORT NUMBER: A-02-12-21272
MANAGEMENT ISSUE: Improve Customer Service
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Beneficiaries in Suspended Payment Status Pending the Selection of a Representative Payee

DATE: Monday, February 13, 2012
REPORT NUMBER: A-09-10-11065
MANAGEMENT ISSUE: Improve Customer Service
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Benefit Payments Managed by Representative Payees of Children in the Florida State Foster Care Program

DATE: Monday, March 19, 2012
REPORT NUMBER: A-13-11-11173
MANAGEMENT ISSUE: Improve Customer Service
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The Social Security Administration’s Triennial Site Reviews of Volume Organizational Representative Payees

DATE: Thursday, May 31, 2012
REPORT NUMBER: A-13-11-11127
MANAGEMENT ISSUE: Improve Customer Service
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Restricted Countries: Controls over Internet Claim Applications and Payments to Beneficiaries

DATE: Tuesday, June 5, 2012
REPORT NUMBER: A-05-10-20180
MANAGEMENT ISSUE: Improve Customer Service
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Representative Payees’ Ability to Monitor the Individual Needs of a Large Volume of Beneficiaries

DATE: Tuesday, June 12, 2012
REPORT NUMBER: A-04-11-11146
MANAGEMENT ISSUE: Improve Customer Service
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