Audit Reports by Fiscal Year - 2011

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Collection of Civil Monetary Penalties

DATE: Friday, August 12, 2011
REPORT NUMBER: A-06-11-11136
MANAGEMENT ISSUE: Reduce Improper Payments and Increase Overpayment Recoveries
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Congressional Response Report: Applicant Experiences with Retirement Insurance Benefit Internet Claim Applications

DATE: Monday, March 7, 2011
REPORT NUMBER: A-07-10-20167
MANAGEMENT ISSUE: Improve Customer Service
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Congressional Response Report: Internet Claim Applications for Retirement Insurance Benefits

DATE: Friday, April 22, 2011
REPORT NUMBER: A-07-10-20165
MANAGEMENT ISSUE: Improve Customer Service
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Congressional Response Report: Office of Disability Adjudication and Review's Scheduling Procedures for Hearings

DATE: Friday, February 25, 2011
REPORT NUMBER: A-12-10-20169
MANAGEMENT ISSUE: Reduce the Hearings Backlog and Prevent Its Recurrence
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Congressional Response Report: The Social Security Administration's Disaster Recovery Capabilities (Limited Distribution)

DATE: Monday, November 1, 2010
REPORT NUMBER: A-14-11-21138
MANAGEMENT ISSUE: Invest in Information Technology Infrastructure to Support Current and Future Workloads
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Congressional Response Report: The Social Security Administration's Facilities Management

DATE: Wednesday, November 10, 2010
REPORT NUMBER: A-13-11-21110
MANAGEMENT ISSUE: Strengthen Planning, Transparency, and Accountability
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Congressional Response Report: The Social Security Administration's Financial Literacy Research Consortium

DATE: Friday, October 15, 2010
REPORT NUMBER: A-08-10-20181
MANAGEMENT ISSUE: Strengthen Planning, Transparency, and Accountability
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Congressional Response Report: Applicant Experiences with Disability Insurance Benefit Internet Claim Applications

DATE: Tuesday, June 28, 2011
REPORT NUMBER: A-07-10-20176
MANAGEMENT ISSUE: Improve the Timeliness and Quality of the Disability Process
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Congressional Response Report: Electronic Services for Claimant Representatives

DATE: Monday, August 22, 2011
REPORT NUMBER: A-05-11-01124
MANAGEMENT ISSUE: Reduce the Hearings Backlog and Prevent Its Recurrence
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Congressional Response Report: Internet Claim Applications for Disability Insurance Benefits

DATE: Wednesday, May 4, 2011
REPORT NUMBER: A-13-10-10104
MANAGEMENT ISSUE: Improve the Timeliness and Quality of the Disability Process
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