Audit Reports by Fiscal Year - 2011

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Dedicated Account Underpayments Payable to Children

DATE: Wednesday, November 10, 2010
REPORT NUMBER: A-09-09-29110
MANAGEMENT ISSUE: Improve Customer Service
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Minor Children Receiving Benefits Without a Representative Payee

DATE: Wednesday, May 4, 2011
REPORT NUMBER: A-13-10-10104
MANAGEMENT ISSUE: Improve Customer Service
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Congressional Response Report: The Social Security Administration’s Customer Service Delivery Plan

DATE: Friday, July 29, 2011
REPORT NUMBER: A-07-11-01125
MANAGEMENT ISSUE: Improve Customer Service
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An Individual Representative Payee for the Social Security Administration in Michigan

DATE: Thursday, March 3, 2011
REPORT NUMBER: A-15-09-19062
MANAGEMENT ISSUE: Improve Customer Service
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Gateway Representative Payee Program, an Organizational Representative Payee for the Social Security Administration

DATE: Monday, March 7, 2011
REPORT NUMBER: A-08-10-11048
MANAGEMENT ISSUE: Improve Customer Service
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Congressional Response Report: Applicant Experiences with Retirement Insurance Benefit Internet Claim Applications

DATE: Monday, March 7, 2011
REPORT NUMBER: A-07-10-20167
MANAGEMENT ISSUE: Improve Customer Service
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Employee Retirement Income Security Act Related Notices

DATE: Monday, September 26, 2011
REPORT NUMBER: A-13-11-01141
MANAGEMENT ISSUE: Improve Customer Service
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Customer Waiting Times in the Social Security Administration's Field Offices

DATE: Wednesday, October 27, 2010
REPORT NUMBER: A-04-10-11034
MANAGEMENT ISSUE: Improve Customer Service
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Annual Representative Payee Accounting Report Non-responders

DATE: Monday, March 28, 2011
REPORT NUMBER: A-06-10-11069
MANAGEMENT ISSUE: Improve Customer Service
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Safe Harbor, A Fee-for-Service Representative Payee for the Social Security Administration

DATE: Tuesday, July 5, 2011
REPORT NUMBER: A-07-11-11141
MANAGEMENT ISSUE: Improve Customer Service
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