Office of the Inspector General, SSA

Social Security Administration

Audit Reports by Fiscal Year - 2008

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Hawaii Department of Human Services - An Organizational Representative Payee for the Social Security Administration DATE: Tuesday, September 2, 2008 REPORT NUMBER: A-09-08-28045 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text
The Effectiveness of the Social Security Administration's 800-Number Automation Service DATE: Friday, October 19, 2007 REPORT NUMBER: A-02-07-17049 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text
Congressional Response Report: Financial Institutions Deducting Fees and Garnishments from Social Security Benefits DATE: Wednesday, July 2, 2008 REPORT NUMBER: A-15-08-28031 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text
Social Security Administration Employees Acting as Representative Payees DATE: Friday, April 18, 2008 REPORT NUMBER: A-06-07-17047 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text
Organizational Representative Payees Reporting Beneficiaries' Deaths DATE: Wednesday, April 23, 2008 REPORT NUMBER: A-01-06-15068 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text
Help Group Services, Inc., a Fee-for-Service Representative Payee for the Social Security Administration DATE: Tuesday, September 9, 2008 REPORT NUMBER: A-04-08-28040 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text
The Social Security Administration's Income and Resource Verification Process for Individuals Applying for Help with Medicare Prescription Drug Plan Costs DATE: Tuesday, February 19, 2008 REPORT NUMBER: A-06-06-16135 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text
The Social Security Administration Field Offices' Training of Staff DATE: Monday, July 28, 2008 REPORT NUMBER: A-13-08-18029 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text
Evaluation of the Knowledge Management Website DATE: Thursday, July 31, 2008 REPORT NUMBER: A-13-08-30117 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text
Partnership for Strong Families, an Organizational Representative Payee for the Social Security Administration DATE: Friday, March 14, 2008 REPORT NUMBER: A-04-07-17084 MANAGEMENT ISSUE: Improve Customer Service View the PDF View the Text View the Summary Text

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