Audit Reports by Fiscal Year - 1997

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Monitoring Representative Payee Performance: Roll-up Report

DATE: Friday, March 28, 1997
REPORT NUMBER: A-09-96-64201
MANAGEMENT ISSUE: Improve Customer Service

Review of the Social Security Administration Procedures to Ensure State Compliance with Section 1616(e) of the Social Security Act

DATE: Monday, March 31, 1997
REPORT NUMBER: A-01-96-62001
MANAGEMENT ISSUE: Improve Customer Service
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Review of the County of Los Angeles' Peformance as Representative Payee for Title II and Title XVI Children in Foster Care

DATE: Wednesday, July 9, 1997
REPORT NUMBER: A-09-96-62003
MANAGEMENT ISSUE: Improve Customer Service
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Review of Controls for Ensuring the Proper Use of the System Override of the Representative Payee's Social Security Number Action (Limited Distribution)

DATE: Thursday, September 25, 1997
REPORT NUMBER: A-13-96-41043
MANAGEMENT ISSUE: Improve Customer Service

Monitoring Representative Payee Performance: Nonresponding Payees

DATE: Monday, December 16, 1996
REPORT NUMBER: A-09-96-64208
MANAGEMENT ISSUE: Improve Customer Service
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The Social Security Administration's Use of Customer Comment Cards

DATE: Tuesday, April 29, 1997
REPORT NUMBER: A-02-96-02203
MANAGEMENT ISSUE: Improve Customer Service
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Review of Intergovernmental Personnel Act Assignments of Senior Staff

DATE: Tuesday, September 30, 1997
REPORT NUMBER: A-13-96-02001
MANAGEMENT ISSUE: Improve Customer Service

Monitoring Representative Payee Performance: The Accounting Review Process

DATE: Monday, January 6, 1997
REPORT NUMBER: A-09-96-64209
MANAGEMENT ISSUE: Improve Customer Service
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The Social Security Administration's Monitoring of the Massachusetts Department of Social Services' Effectiveness as a Representative Payee

DATE: Wednesday, May 7, 1997
REPORT NUMBER: A-01-96-61071
MANAGEMENT ISSUE: Improve Customer Service

Monitoring Representative Payee Performance: Management and Staff Survey

DATE: Friday, February 28, 1997
REPORT NUMBER: A-09-96-64212
MANAGEMENT ISSUE: Improve Customer Service
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