Office of the Inspector General, SSA

Audit Reports by Fiscal Year - 1997

SORT BY


The Social Security Administration's Payment for Medical Evidence of Record Obtained by State Disability Determination Services DATE: Wednesday, March 26, 1997 REPORT NUMBER: A-07-95-00833 MANAGEMENT ISSUE: Improve the Timeliness and Quality of the Disability Process View the Text View the Summary Text
The Social Security Administration's Program for Monitoring the Quality of Telephone Service Provided to the Public DATE: Thursday, July 31, 1997 REPORT NUMBER: A-13-96-52001 MANAGEMENT ISSUE: Improve Customer Service View the Text View the Summary Text
The Social Security Administration's Use of Customer Comment Cards DATE: Tuesday, April 29, 1997 REPORT NUMBER: A-02-96-02203 MANAGEMENT ISSUE: Improve Customer Service View the Text View the Summary Text
Unresolved Internal Revenue Service Alerts DATE: Tuesday, January 21, 1997 REPORT NUMBER: A-13-97-61007 MANAGEMENT ISSUE: Reduce Improper Payments and Increase Overpayment Recoveries View the Text View the Summary Text