Audit Reports by Fiscal Year - 1997

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Review of Intergovernmental Personnel Act Assignments of Senior Staff

DATE: Tuesday, September 30, 1997
REPORT NUMBER: A-13-96-02001
MANAGEMENT ISSUE: Improve Customer Service

State of Arkansas' Disability Determination for the Social Security Administration

DATE: Monday, September 29, 1997
REPORT NUMBER: A-07-97-52005
MANAGEMENT ISSUE: Strengthen Planning, Transparency, and Accountability

Review of Controls for Ensuring the Proper Use of the System Override of the Representative Payee's Social Security Number Action (Limited Distribution)

DATE: Thursday, September 25, 1997
REPORT NUMBER: A-13-96-41043
MANAGEMENT ISSUE: Improve Customer Service

Access Controls for the Social Security Administration's Telephone Switch at the Western Program Service Center

DATE: Wednesday, September 24, 1997
REPORT NUMBER: A-09-96-91001
MANAGEMENT ISSUE: Improve Customer Service
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Disability Applicants' Responses to Vocational Rehabilitation Issues: A Mail Survey

DATE: Wednesday, September 24, 1997
REPORT NUMBER: A-13-97-21008
MANAGEMENT ISSUE: Improve the Timeliness and Quality of the Disability Process
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Evaluation of the Social Security Administration's Back-up and Recovery Testing of Its Automated Systems

DATE: Wednesday, September 24, 1997
REPORT NUMBER: A-13-97-12014
MANAGEMENT ISSUE: Invest in Information Technology Infrastructure to Support Current and Future Workloads
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Cataloging Social Security?s Customer Service Monitoring

DATE: Wednesday, September 24, 1997
REPORT NUMBER: A-02-96-02202
MANAGEMENT ISSUE: Improve Customer Service
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Payment Accuracy Task Force: Earnings Record Issue Team

DATE: Monday, September 22, 1997
REPORT NUMBER: A-13-97-52003
MANAGEMENT ISSUE: Reduce Improper Payments and Increase Overpayment Recoveries
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Benchmarking Private Sector Polices and Practices for Distributing Customer Notices

DATE: Monday, September 22, 1997
REPORT NUMBER: A-02-96-61000
MANAGEMENT ISSUE: Improve Customer Service
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Activity Related to the Suspense File

DATE: Monday, September 15, 1997
REPORT NUMBER: A-03-96-31001
MANAGEMENT ISSUE: Strengthen the Integrity and Protection of the Social Security Number
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