The Work of the Office of Audit

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Payee Assistance Management, Inc., an Organizational Representative Payee for the Social Security Administration

Type: Audit Report
Issue: Improve Customer Service
Date : Wed, 3/27/2013

Integrated Life Choices, an Organizational Representative Payee for the Social Security Administration

Type: Audit Report
Issue: Improve Customer Service
Date : Mon, 4/28/2014

Old-Age, Survivors and Disability Insurance Benefit Payments Sent to Non-Bank Financial Service Providers

Type: Audit Report
Issue: Improve Customer Service
Date : Thu, 5/6/2010

Congressional Response Report: Financial Institutions Deducting Fees and Garnishments from Social Security Benefits

Type: Audit Report
Issue: Improve Customer Service
Date : Wed, 7/2/2008

Congressional Response Report: The Social Security Administration’s Customer Service Delivery Plan

Type: Audit Report
Issue: Improve Customer Service
Date : Fri, 7/29/2011

Direct Deposit Changes Initiated by SSA's National 800-Number Staff (Limited Distribution)

Type: Audit Report
Issue: Improve Customer Service
Date : Tue, 7/10/2012

Chicago Region Large Volume Individual Representative Payee for the Social Security Administration

Type: Audit Report
Issue: Improve Customer Service
Date : Fri, 5/23/2014

Safe Harbor, A Fee-for-Service Representative Payee for the Social Security Administration

Type: Audit Report
Issue: Improve Customer Service
Date : Tue, 7/5/2011

Representative Payees’ Ability to Monitor the Individual Needs of a Large Volume of Beneficiaries

Type: Audit Report
Issue: Improve Customer Service
Date : Tue, 6/12/2012

Threats Against Social Security Administration Employees or Property

Type: Audit Report
Issue: Improve Customer Service
Date : Tue, 11/30/2010

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