The Work of the Office of Audit

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Representative Payee Selections Pending in the Representative Payee System

Type: Audit Report
Issue: Improve Customer Service
Date : Thu, 2/27/2014

Direct Deposit Changes Initiated Through Financial Institutions and SSA’s Internet and Automated 800-Number Applications (Limited Distribution)

Type: Audit Report
Issue: Improve Customer Service
Date : Thu, 12/20/2012

Congressional Response Report: The Social Security Administration's Oversight of Representative Payees

Type: Audit Report
Issue: Improve Customer Service
Date : Mon, 6/29/2009

Representative Payees Residing in Foreign Countries or U.S. Territories Who Represent Beneficiaries Residing in the United States

Type: Audit Report
Issue: Improve Customer Service
Date : Fri, 11/8/2013

Payee Assistance Management, Inc., an Organizational Representative Payee for the Social Security Administration

Type: Audit Report
Issue: Improve Customer Service
Date : Wed, 3/27/2013

Benefit Payments Managed by Representative Payees of Children in the Florida State Foster Care Program

Type: Audit Report
Issue: Improve Customer Service
Date : Mon, 3/19/2012

Old-Age, Survivors and Disability Insurance Benefit Payments Sent to Non-Bank Financial Service Providers

Type: Audit Report
Issue: Improve Customer Service
Date : Thu, 5/6/2010

Congressional Response Report: Financial Institutions Deducting Fees and Garnishments from Social Security Benefits

Type: Audit Report
Issue: Improve Customer Service
Date : Wed, 7/2/2008

Congressional Response Report: The Social Security Administration’s Customer Service Delivery Plan

Type: Audit Report
Issue: Improve Customer Service
Date : Fri, 7/29/2011

Direct Deposit Changes Initiated by SSA's National 800-Number Staff (Limited Distribution)

Type: Audit Report
Issue: Improve Customer Service
Date : Tue, 7/10/2012

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